In Better Place, the majority of our technical writing is executed in-house using hand-picked contractor teams. This is no easy feat, particularly when we demand uncompromising quality, flexibility to jump between the documentation of vastly different subjects, and compliance with very tight schedules.
JBS has succeeded in meeting these demands and more. Providing a highly professional team of dedicated writers who are prepared to go the extra mile to deliver what we need, when we need it, they have had a very positive impact on the company as a whole, significantly raising the level of documentation that we produce. They work hard and are sufficiently responsible, flexible and experienced to quickly respond to the priority changes, new assignments and new challenges presented by the dynamic needs of our organization.
And most important of all, their work is appreciated. Not only by myself, but by engineers and SMEs across the company who constantly give positive feedback on their performance.
Mark Barnett, Documentation Manager, Solution Group, Better Place