When we first contracted JBS for a small project, their technical writers came in as if they had been working with us for years. They picked up the technology and overcame the organizational challenges so quickly and professionally that it was astonishing. JBS’s involvement at Ceragon grew to a large scale and continues in that way today.
Eli Jacobs and the JBS team developed excellent working relationships with the SMEs and were very proactive. They were totally involved in various stages of the work process from initial scoping to writing and then to delivery.
They are true information developers and not old fashioned writers who wait for an email to review and then fix the English.
To me JBS are more than technical writers, they are brave new thinkers!
Naomi Netiv, Documentation Manager, Ceragon