An engineering skill...an art form
Technical writing is an engineering-based activity that requires a broad range of knowledge and skills. And like any kind of engineering, communicating technologies is also a bit of an art form. Although an excellent technical writer must master the skills of the trade, often that is not enough. To really add value to your company the vendor providing technical writing services must be able to go beyond the bounds of writing in as many of these areas as possible:
- In-depth knowledge of your company's technology and related technologies
- Skills needed to perform independent research: read code, operate a system and the like
- Ability to interact with your engineering staff in a meaningful manner and deepen their understanding of their areas of expertise
- Capable of providing deliverables other than documents, for example, sample code for an SDK or tools for automated document generation
"We would love to outsource this writing project but we aren't sure it is possible because it requires more than just writing" is a concern we hear frequently. The answer is JBS!
We provide highest quality technical documents and we can also meet your needs for those challenging tasks that lie just beyond the boundaries of documentation.
JBS offers Technical Writing and so much more, TW++
Read a Case Study about a Turbo-Powered SDK provided by JBS
Read a Case Study about a large-scale internal documentation project